Ordering
How do I place an order?
Shopping with us is simple! Browse our website, select your favorite items, and add them to your cart. Proceed to checkout, enter your shipping and billing details, choose a payment method, and confirm your order.
Can I modify my order after placing it?
We cannot guarantee changes once an order is placed. However, if you need modifications, contact our support team at [email protected], and we’ll do our best to assist you.
How can I track my order?
Yes! Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s tracking page.
Shipping
Where do you ship?
We offer worldwide shipping!
How much does shipping cost?
- USA: $4.99
- International: $12.99
How long does shipping take?
- USA: 5–7 business days
- International: 10–15 business days
Returns & Refunds
What is your return policy?
Your satisfaction is our priority! If you’re not happy with your purchase, you may return it for a full refund within 30 days of receiving your order.
Who covers return shipping costs?
- If the item is damaged or defective, we will cover return shipping costs.
- For other returns, the customer is responsible for return shipping. We recommend using a tracked shipping method for added security.
How long does it take to process a refund?
Once we receive and inspect your return, we will issue a refund to your original payment method. Refunds typically take 10–15 business days to appear, depending on your bank or payment provider.
Cancellations
Will I be charged a fee for canceling my order?
No, we do not charge cancellation fees. However, if your order has already been processed or shipped, return shipping costs may apply.
Payment
What payment methods do you accept?
We accept Visa and MasterCard.
Is my payment information secure?
Yes! We use industry-standard encryption to protect your payment details and ensure a secure transaction.
When will my credit card be charged?
Your card will be charged at the time of purchase.
For any further questions, feel free to contact us at [email protected]. Happy shopping!